Every enquiry answered in under a minute
Calls, web forms, emails and ad leads all get a reply straight away, and the good ones land in your diary.
How it works
When you're on a job, in a meeting or asleep, enquiries still get answered. A call that isn't picked up gets a text within seconds. A web form gets a reply before the visitor has closed the tab. The phone is answered day and night by a natural-sounding agent that knows your prices, asks your questions and books the appointment. Leads who go quiet are followed up for two weeks, and every one of them sits in a single pipeline you can check from your phone.
Who it's for
Businesses whose sales start with an enquiry: a call, a web form, an email or an ad lead. It helps most where the owner or a small team is on the tools, on site or in meetings when the leads come in.
Signs you need it
- Calls go to voicemail.
- Web enquiries get answered the next day.
- Leads from ads never get followed up.
- There's no single list of who enquired and what happened to them.
- Quotes go out and nobody chases them.
What it does
The system catches every lead the moment it arrives and replies straight away in your own voice. It asks the questions you would ask, books qualified leads into the calendar and keeps following up the ones who go quiet. Every lead, reply and booking is logged in one pipeline you can read at a glance.
CRM follow-up automation
A CRM is the list of everyone who has enquired or might buy, and what was said. Speed to Lead fills it in for you, then does the chasing. New leads get a reply within seconds. Quotes with no answer are followed up on a timed schedule, by text and email, until the customer says yes, no or not yet. Each lead moves through the pipeline on its own, so nothing sits forgotten in an inbox.
Owners in trades, cleaning and online retail tell us the same story: the quote goes out, the day gets busy and nobody chases it. Follow-up is part of every level of this service, and we measure it by how fast each lead gets its first reply and how many quotes turn into jobs.
What's included
- Lead capture
- Website and landing-page forms, Meta and Google lead forms, email enquiries and missed calls, all routed into one place.
- Instant reply
- Text and email replies sent within seconds of every enquiry.
- Missed-call text back
- Anyone whose call isn't answered gets a text within seconds offering a call back or a booking link.
- Phone agent for incoming calls
- Answers calls day and night in a natural voice, answers common questions, qualifies the caller, and books an appointment or takes a message.
- Phone agent for new leads
- Calls new web leads within about a minute of them sending a form (Lead Engine Plus).
- Email and text auto-replies
- Replies to incoming messages and hands over to a person for anything outside the script.
- Booking and reminders
- Appointments booked into the calendar, with confirmations and reminders that cut no-shows.
- Follow-up sequences
- Timed texts and emails for leads who don't book, and chasers for quotes not yet accepted.
- CRM automation
- Every lead created, tagged, scored and moved through the pipeline on its own, with alerts for hot leads.
- Reporting
- Response time, leads captured, bookings and conversion by source.
Three ways to start
- Lead Catch
- Forms and email into the CRM, an instant text and email reply, missed-call text back, alerts to you, one follow-up sequence and a monthly report.
- Lead Engine (recommended)
- Everything in Lead Catch, plus the phone agent for incoming calls, calendar booking with reminders, a 14-day follow-up across text and email, a quote chaser, full pipeline automation and a weekly report.
- Lead Engine Plus
- Everything in Lead Engine, plus the phone agent that calls new leads, a campaign to bring back past enquiries, WhatsApp, routing for more than one location and custom connections.
Add-ons
- An extra number or location
- An extra follow-up sequence
- A one-off campaign to an old lead list
- Review requests after each job
Not included
- Ad spend or ad management (see AI Marketing and Brand Optimisation)
- A full website (see AI Marketing and Brand Optimisation)
- Calling bought or cold lists
What you get at the end
A set-up CRM pipeline, a live phone number and agent, reply and follow-up templates, a booking calendar, a reporting dashboard and a written guide to how it all works.
How long it takes
Lead Catch takes 1 to 2 weeks, Lead Engine 3 to 4 weeks and Lead Engine Plus 4 to 6 weeks, counted from sign-off and access to your systems.
How we measure it
How long the first reply takes, the share of enquiries answered within 5 minutes, appointments booked, and how many enquiries become bookings, by source.
Talk it through
The first conversation covers where enquiries and paperwork get stuck today, and which fix would pay back first.